Servicenow change field display value. Administrators can add or modify dictionary attributes.

Servicenow change field display value. How can I make the display value on this form to Feb 11, 2022 · If I change the user, the OnChange script is supposed to set the value for that user, instead it displays the sys id. Learn how to populate a currency field using getDisplayValue() in ServiceNow when updating based on another currency field. While clicking on search icon currently it is showing the user records with columns ( userID, name , first name , last name etc) displayed. Jul 27, 2023 · Hi -- in my org, we would like to change this display value ("Select target record") in this field. source_incident. Dec 23, 2022 · Hi , i have requirement to make the dropdown value dependent on a catalog item When the user selects the option ‘Change Cellular Solution’ under ‘Service Type’ and progress to the next field i. This attribute tells ServiceNow which client-side javascript auto-complete class to use. eg: assignment group = london how can i change this to another group after for When a field changes on a form it's not showing in the activity stream for some users. changesFrom (VALUE); But what if you don’t know in advance what might change? What if you just need to return a list of changed fields or values? This might be one field, or 30 fields! Apr 21, 2021 · From SN Docs Override display value Select the check box to use this field as the display value on the extended table. However, if your requirement is to show a different field as a display value after the form is saved then you have to two options 1) To create a custom field and populate it via script. Nov 16, 2018 · On the Change Request form I have a reference field that points to 'cab_meeting' table. When Flow Designer creates a new record; Data from the previous record is coming by default. On the dictionary record, find the Attributes related list, and click New. Apr 4, 2019 · ‎ 04-04-2019 05:13 AM I have a reference field on 'Issue' table to the 'Task' table, the client wants to have the short description of the task instead of the task number in the field. Sep 30, 2024 · Hi All, I have a catalog item where I use a reference field and a text field. I tried using an onLoad Client Script I was able to get the view from the URL, but I couldn't set the Display Value. Feb 28, 2018 · Configure the Table the records are in. I select the choice, looks great - shows the 'Label' value in the field. A common requirement among administrators and developers is setting a specific background color for a form field to highlight essential information or indicate certain statuses. Sep 11, 2018 · Hello, can I add attributes or something else to change list view in reference field? For an instance changing the Name column from first place to different place. Also , Make sure only 1 field has Display = true for a table. Actions: 1. it should display the contract number , but after selecting contract number from the pop-up view ,its sill displaying serial number on the form. A common requirement is to access the value of a field on a form using client scripts. like below I want to show different field as display value instead of IP. I have tried In ServiceNow, improving user experience often involves visual enhancements to make forms intuitive and user-friendly. How can we configure it so that the 'assignment group' field displays the value thats actually in the 'Display Name' field? Dec 16, 2023 · How To Use setDisplayValue () To Set A Display Value As a ServiceNow developer, one of the most intriguing tasks I’ve encountered was ensuring data accuracy and relevance, especially when dealing with reference and date/time fields. Dictionary Entry Sep 11, 2023 · @Clement Dos San Out of the box the list collector will only show field which is marked as Display=true. The field needs to get populated initially with the cost_center field, based on the logged in under, but after that it may need to b May 31, 2024 · Hi, I'm trying to create a Client Script that will set the value for a custom field based off of a value from another custom field. function publish_kb() { var gm = new GlideModal("knowledge_review_confirmation", true, 600); gm. Nov 26, 2018 · If I select value 1 from first dropdown, I want to display second drop down with only few related choices out of available 10 Please go through this way . This useful to “describe a record” much faster with a field as a substitute of the sys_id it Apr 13, 2021 · We have workaround field (Column name : u_srt_workaround) with Type : True/False in the Incident form and the same i am using it in the Email template to display the value (${incident_alert. Aug 16, 2016 · The rules for how a display value are determined go like this: Is there a field with the display field set to true? Is there a dictionary override (for an extended table) with a display value override set Is there a field called number, name, u_number, or u_name That is how the system determines what the display value is. field_name. ImpactAccelerate ROI and amplify your expertise. PRB number is because of number field marked as Display=true at problem table Only 1 field on a table should be marked as Display=true at dictionary level If my response helped please mark it correct and close the thread so Apr 11, 2019 · Hello Experts, I have a requirement where I need to change the display value of pm_program table to my custom field. Apr 15, 2016 · What you're looking for is a display value. addOption (), which is working fine. May 3, 2018 · Hi, the sys ID is showing in the correct/expected 'Category' field on the CHG form after a 'Service' is selected i. Apr 12, 2017 · We are trying to understand how we can do one of 2 things in ServiceNow - Change the value displaying for our sys_user table when pulling it through a Reference field in the Service Catalog to either: The Display Name pulled from LDAP First Name Initials Last Name I have read the articles on refe Oct 9, 2018 · Hello, I am wondering how I can change the field display value for a field in list view whenever another field changes. Feb 18, 2025 · In a ServiceNow portal form, I am displaying a form with a specific view. Jun 6, 2024 · Hi @pavankumark To change the color of a field based on its state in ServiceNow, you have a few options: Client Scripts: Use client scripts to dynamically modify the field’s properties based on the state. Dec 27, 2020 · Setting the field value on change of a field Scenario: When incident form is loaded then the Assignment Group should be populated with Network group. I would prefer the displayed value and returned value to both be the 'user_name' field from sys_user without having to change the display value on the sys_user table. Last Contact Date = today’s date 2. The calculation script should be: current. ref_ac_display_value 3. setValue('display_var', newValue); and g_form. This is a more complete list of the information from the product documentation below: Feb 8, 2021 · Our reporting team is looking to build an interactive filter on the Incident’s [caller_id] field, so that a report consumer can filter the incidents by Caller. This guide outlines the correct steps to configure this behavior in the Form Controller. Learn best practices for efficient data retrieval and comparison, and navigate common pitfalls for optimal script performance. The Jan 26, 2018 · Field points to column name, Value points to sys_id of the reference field, display_value will point to display value of the reference record. While retrieving the value of standard fields is straightforward, getting the user-friendly display value of a reference field can sometimes be tricky. This is the page that you can configure the fields shown at the bottom which show the details of each record. This will be change the display value of this table , so any where this table will be used or referenced it will show the new display value. How can I change the display value of Reference variable in Service Portal? using following attributes: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=code,ref_ac_columns_search=true,ref_ac_display_value=f Feb 18, 2025 · In a ServiceNow portal form, I am displaying a form with a specific view. New change tasks are also impacted - both those created through the workflow and man Jun 11, 2020 · But if I try to populate using the Display Name of the field so that it looks up the sys_id and populates it by setting sysparm_input_display_value = true in the query parameters, the value in the JSON is inserted into the "value" field, not the "display value" field and the field remains blank on the change record. function onLoad() { var url = t Oct 19, 2020 · When using setValue () on a reference field, be sure to include the reference field displayValue as the third parameter. The display value of location field reference should store ID field not Name field. Mar 14, 2017 · I'm trying to change a field label on the change form. list) 2. 2)Select field on reference Tables using Feb 27, 2024 · Hello, I'm currently working on a Catalog Item were I lookup data of the knowledge table. I went to the dictionary for my custom string field and marked it "true" a Mar 8, 2023 · Hello All, I am creating a new catalog item in which I used a reference field " Name of the user" which takes the values from sys_user table. How to I change it to show display value? The display field is already set to true Thank you Oct 4, 2018 · You have to use the shared display value for any reference field. From the wiki: here Using the value all, this Currently I have a choice list that has 'Label' as the display value. Existing change tasks are impacted. Jan 4, 2023 · ‎ 01-04-2023 09:52 AM Hi, The Display value of the referenced table cannot be overridden. LearningBuild skills with instructor-led and online training. You'll want to modify the sys_choice table records with dependent values. However, the display value is currently Name on the [sys_user] table. For example, the Story [rm_story] table uses the short description as the display value in reference fields instead of the number, as defined in the Task [task] table. Hi expert, I have a requirement where to change the display value of variable in a catalog item, I only know that if I change the default value of corresponding column name in table to true, the display value will be updated. However on a change request if you want to use Short Description as the display value you can use a dictionary override for that. Select the name from first one and populate the asset tag in second one. I would like to change the Display Value dynamically based on the view. YOUR_FIELD_NAME_HERE. Value options are: true returns display values for all of the fields. Both fields a reference on asset table and I have set the serial number as display value for the asset table. Reports fetch data from tables and it should show the display value. In the service catalog form, the Category field is referenced from the u_category column. This takes into account the different ways you can view a record, either within the normal frame view, without the frame as well as the grid view (for list v3). Mar 20, 2025 · Whilst my thought process would be change the display value, ServiceNow's official support knowledge base advised the following: "Update the symbol column value in Currencies [fx_currency] table. If you change a field to be the display value for that table, any other field on that table with display value = true will be set to display value = false. This is where setDisplayValue () comes into play in GlideRecord … Locate the desired field and set Display to true. So what I need is to change the display value just for one reference field. This method is perfect for mass updates, for example, during an import process, making it easy to update multiple records at once. It's a temporary value, one clicks in there to start typing the attribute they want to use. A field with display=true in the system dictionary on the parent table. Oct 6, 2023 · Which table is this, you need to change the display value of your table field. Change Number for Display to false. When the user selects the meeting the field just shows 'CAB Tues Jul 16, 2019 · I have a custom table extended from the task table. Jan 3, 2025 · Hello Community, In my scenario, the label and value of a choice list are different. That said you can specify the list of reference table columns to display with attribute (ref_ac_columns). I did check the display on the location table and it's set to true on name. The value it shows i. Assigned to needs to be changed to 'change owner' . label : 12345 Bank of India, value : 12345, displayValue: 12345 Bank of India 2. I need to have 1 say Old State and the Dec 8, 2023 · I cannot change the display value to department as I have other fields that directly require the approver name. If my response helped please mark it correct and close the thread so that it benefits future readers. This extra round trip to the server can impact performance. If you want to change the label of the field, that might be possible. Apr 3, 2016 · I don't know of a way to change the way a reference field looks on one table, if you want to change the way a reference field displays on all tables you will need to change the display value on the referenced table. You can set a query parameter using REST API Explorer named sysparm_display_value. Here is how I implemented the solution. However, sometimes the script returns Choice Value instead of Choice Label of a field with getDisplayValue () function. This makes it easier to identify records at a glance in forms, lists, and reference fields. Aug 16, 2019 · On the catalog item form I have a reference field that points to 'location' table and field name is location. So the report consumer would use the Filter to choose a Caller by Nam Issue getDisplayValue () function should return Choice Label by default. When the user selects this field a list of upcoming cab meetings are displayed. I've tried g_form. In this case, how to be determined display value. label: 67891 State Bank of India, value: 67891, displayValue: 67891 State Bank of India After I select any of the above options, I want to change We would like to show you a description here but the site won’t allow us. Once I update the record, it changes to the 'Value' as the display value. A field named name or u_name. , ‘Solution Type’, then it should display the below 4 options in its dropdown menu. Kindly check the script which doesnt work and suggest Aug 16, 2019 · On the catalog item form I have a reference field that points to 'location' table and field name is location. setLabelOf('display_var', newValue); but neit May 9, 2023 · This brings me to the issue we are experiencing. Apr 25, 2025 · What is a Display Field in ServiceNow? Key Rules You Must Know 1. For example, you can write a client script that triggers when the state changes and sets the field’s background color accordingly. Mar 5, 2025 · @Community Alums Display value at sys_user is Name field so you can't change it to some other field. Change the Name field value for Display to true. May 1, 2024 · Use Case -GlideRecord's Display Value Use Case - GlideElement class (gr. Sep 22, 2023 · Hi, I'm working on Flows and one of the action needed after triggering the conditions is to set the value of these fields. Please mark this as the correct answer if I've answered your question. Is that possible without changing the display value on 'Task' table? Aug 5, 2024 · We have a URL field on a UI form (rm_epic) that we would like to display a different text for the link than the base URL value. Jan 13, 2023 · The setValue () method in ServiceNow is a powerful and versatile function that allows users to update the value of a field in a GlideRecord query. Have sn picker in widget, input text field, button. That field is a read only string field that I am populating via a business rule. Here’s a step-by-step guide to customizing the search su Oct 6, 2023 · I have a reference field that display records from our cmn_department table. false returns actual values from the database. Jun 20, 2025 · I'm quite new to JavaScript and ServiceNow scripting, so I’d really appreciate some guidance. When using setValue () on a reference field, be sure to include the display value with the value (sys_id). In the Advanced tab, I’ve written a script that exports variab Aug 1, 2023 · @NathanHaywood Since both the fields are referring to problem table it's not possible to show PRB at one place and short description in other field. Sep 19, 2023 · Hi everyone, I need to change the display value of a reference field on case table. The only potential workaround would be to change your variable type to 'Lookup Select Box'. Apr 6, 2010 · The way I typically approach this type of requirement is to create a new calculated field that is a composite of the fields that I want to search on. all returns both actual and display values. changesTo (VALUE); Field changes FROM a value: current. But when the ticket is opened in the backend, the field is showi Explains the issue with 'True/False' field type in reference columns affecting typeahead search functionality in Service Portal. Feb 27, 2024 · My issue is that the default display value in Q1 is the " display_number" field, but I would like the user to be able to search by short_description instead (because it contain an ID from another system and it's the information they will know). I want to query the choice field and i would like to get its Feb 22, 2016 · Open the dictionary record for the field you're working with, by right-clicking the field, and selecting "Configure Dictionary". But the requirement is like whenever "True" has Mar 29, 2018 · Hello Snc, I have a field on a table that is pre populated , I would like to change this to another value after it's been inserted. Dictionary attributes alter the behavior of the table or field that the dictionary record describes. How is the form title caption built? The header of any Nov 21, 2022 · Push is used to add elements to array, to set the value in the field, you will need to use setValue For eg, lets assume you have an array arr, in order to store it in a field, you will have to do. Changing the display value of your table will change the form's title. Feb 26, 2024 · Hello, I have a custom table with two columns, Project Number and Project ID When I clicked on the lookup using list (magnifying glass) on the Project Number variable, it shows the sys_id's list. setBackdropStatic(true); gm. Review the Column Tab for any values with "Display=true" 3. We would like to show you a description here but the site won’t allow us. A good example of this is the ‘Name’ field on the user table. The real value of a reference field is a sys_id. Note: If you make a field the display field for a table, be sure to translate all values for the field in the Translated Text [sys_translated_text] table into all the languages provided. Apr 25, 2019 · I was recently given a requirement to change the display text of the URL field in ServiceNow to be shorter and more user friendly. When working with ServiceNow, client-side scripting plays a vital role in enhancing user experience and automating form interactions. Jun 19, 2024 · Clear the display field from Created and set it to true to the field you weant to show. Jan 8, 2025 · Change/Update a field's value (name) in the records from a particular custom table across instances Keerthan S Tera Contributor Apr 18, 2023 · I have reference "Configuration Item" field on form. When I use the dropdown to select the choice, the correct 'Label' display value is showing in the list. Nov 16, 2018 · Hi Michael, You can only have one display value for a Table. But the problem is in the suggested spare part field are somethimes are asset which dont have seril number and than is the display field empty. Is there a way to set a display value other than this field ? Apr 12, 2019 · Hi, I went through many questions on this site but could not find any solution for this. I would like for my end user to be able to reference the cmn_department table and see all department, however when they select one of them, it should display the actual Head of department no the department. It will show Short description field as the picture below Mar 10, 2023 · Solved: Hi all, I am trying to run a query on the Agent Client Collectors table and then get the display value of the location field. DeveloperBuild, test, and deploy applications DocumentationFind detailed information about ServiceNow products, apps, features, and releases. Approach 2: Make the assets searchable both by name and asset tag, but it will still show the name only for users. Many developers new to Jun 9, 2025 · When working with Record Pages in UI Builder, there are cases where you need to set default values for fields in a form. getDisplayValue ()) if the field type is dropdown or reference, the drop-down fields can have a label as well as a value, It's the value that gets stored in the actual database. Then I make that field my display value for that table. What I did was to create a new dictionary override and selected ' override display value' , but I'm not sure , where I need to change the label to change owner!!! Sep 24, 2021 · Approach 1: You can create a new list collector type field adjacent to existing one. The Created on field of the referenced record. Default fields – even if there are no display values explicitly set up, ServiceNow searches for default fields to make them as display value fields. Apr 3, 2024 · Hi, I have created a select box variable, where I am creating the options dynamically using g_form. I would like the text field to have the exactly the same value as the reference field: this works on the backend with the following client script: function onChange(control, oldValue, newValue, isLoading) { Jan 6, 2015 · How can I get a value from a Reference field to populate a String field via an OnChange client script (for a Catalog Item)? Right now, all I can get is the Sys_ID. Technology reference which we want (but we want the display value not the sys ID). Only One Display Field Allowed 2. Can anyone tell me a way (if it is possible) to force the field to display both 'columns' after selection. What you see is the full name of a user. you can have only 1 field which is marked Display=true Solution 1) create a custom field of type string and store the concatenated value of both the fields into this 2) make this newly created field as Display=true in dictionary If my response helped please mark it correct and close the Within Service Portal, reference fields display sys_id instead of the display value when a row is added from a client script in a multi-row variable set. Search and Display Use the Same Field 3. Oct 22, 2018 · I don't think, you can set the display value as concatenation of two fields in the reference field. The CSM field is dependent on the Company of the Project, which I am using a Business Rule to generate. A field with display=true in the system dictionary on the lowest sub-table for extended tables. The examples are grouped by: Field based Methods Related List Methods Section based methods Decoration methods HTML based methods Some good places to use these are: Client Scripts Catalog Client Scripts Jun 5, 2018 · Solved: I have a custom table namned "u_anonymisation_fields" with 4 fields and a display value from one of these fields: Name: u_table; Aug 13, 2024 · Seems like List Collectors only accept one table value to be "display=true". Thanks! Apr 8, 2022 · I've created a Database View that joins the Audit Table with the Choice Table. One option would be to add the code field as well using ref_ac_columns, so that it shows up along with name, while selecting the account. Adjust values true Aug 22, 2022 · Use getDisplayValue() to retrieve the display value of any reference field on any form. when I checked dictionary , task has Closed Incomplete as 4 (Shown on form view), Incident has Awaiting user info as 4 (Shown on List view). I know that I can change the display value in the dictionary, but this breaks other functions. Apr 12, 2017 · We are trying to understand how we can do one of 2 things in ServiceNow - Change the value displaying for our sys_user table when pulling it through a Reference field in the Service Catalog to either: The Display Name pulled from LDAP First Name Initials Last Name I have read the articles on reference fields, but I am not understanding currently how to accomplish this change. "business_service": { ServiceNow provides client-side JavaScript APIs allowing all of you to control aspects of how ServiceNow is displayed and functions within the web browser. Would like to seek help on what is the script on returning the date/time in the following fields: 1. I am not able to change this field to a reference field but having just created a new custom 'Category' field which You can change which fields are shown below the list collector (slushbucket) when picking an item by editing the Reference List view. Reference Qualifiers Summary Table How to change Display Value? What is the impact of changing Display Value? Which Columns or Fields needs to use as Display Value? Write doubts and suggestions in the comment. Ideal for ServiceNow developers seeking to enhance UI interactions and data processing. To be more specific, we wanted to have flexibility on searching core company table. I created a new table, and am setting STRING fields on this new table to values on the alm_hardware table when the status ch Oct 22, 2018 · I've been wondering if there is a good way to concatenate two fields on a reference table to change the way that a reference is displayed. Next contact d Jun 28, 2019 · Solved: Hi guys, I have a table and it has a choice field ('u_model_name'). However, this data does not match Feb 14, 2023 · On the case form we currently have a reference field called 'assignment group', which references the sys_user_group table. function onLoad() { var url = t. we want Yes- True and No - False Now we want the isNeeded = True it should display as isNeeded = Yes (viceversa) how to achieve this without adding choice values. Jan 9, 2024 · Hi all, I want to know which value would be displayed in reference field. There are actually 2 separate joins so that I can get the old value and the new value separately. it should display contract details instead of serial number. setTitle Jan 20, 2011 · Field changes TO a value: current. Solution : This type of requirement can be achieved with Client Script as it needs to be set when value oof Category field changes to Hardware. I am out of ideas. getDisplayBox(). PS. Jun 27, 2025 · Hi Community, While working on a configuration in ServiceNow’s Native UI, I encountered a use case where the requirement was to display the Department field value instead of the default Email in the search suggestions of a reference field. number as the display value. Process is following: 1, user select value in record picker (user record) 2, user type into input text field any string 3, user click button Expectation 1 --> user record display value will be changed in s Dec 13, 2019 · We had a release last night and for no release that I can see, the Change request field on Change Task has lost it's display value: The field still contains it's reference value. We have IP configured in CI table. Ex: Update display value of user's email to true, the field User will show Jan 13, 2023 · I have a custom table which has a Category column (u_category). Fallback Behavior Why Do You See Multiple Fields in the Reference Lookup? Example: What Happens When You Change the Display Field? Want to Control Lookup Behavior Further? 1. However, when I display the database view, I have 2 column headers called Label. PartnerGrow your business with promotions, news, and marketing tools Jul 7, 2023 · Hi all I have a refernce field on a catalog which is refering to asset table. Dec 15, 2023 · Discover the art of accessing display values in ServiceNow client scripts with our in-depth guide on g_form. Hi, Please navigate to the table itself that these fields are on and simply set the display field to the full_name field and set false the current field that is the display field: System Definition > Tables then find table See display here is set for true on Number (for example)? Change that to Mar 24, 2014 · Example 3: Override Display value Display values are used in Reference fields and other places in ServiceNow to quickly "describe a record" with a field instead of the sys_id it stores. If you want to see employee_number after selecting the value then that field should be made as Display=True at dictionary level, but I won't recommend this as it will be platform change. Am I missing something or is this not supported? Seems like this should be a simple thing. Here is how it should work: If u_essay_1_score is 5, then u_essay_1_points should display 33 If u_essay_1_score is 4, then u_essay_1_points should display 27 If u_e ‎ 06-04-2025 09:37 PM Hi @Tepp, Go to the dictionary of that table and change the Display value of Number to false, and your desired field to true. They are displayed by name with start date as an additional column. This will allow you to select a referenced table but choose the display value for that variable. If you set the value without the display value, ServiceNow does a synchronous Ajax call to retrieve the display value for the record you specified. it is being populated with Service. When the user selects the meeting the field just shows 'CAB Tues Jun 3, 2020 · We're trying to create an Interactive Filter on the Cost Center table that displays the Code field instead of the default Name field but there doesn't seem to be an option to specify the drop down's Display Field. 'Category' is currently just a string field. setLabelOf('display_var', newValue); but neit Sep 30, 2024 · Here's a detailed explanation of its purpose: When you reference a record from another table (through a reference field), the system will display the value of the Display Field instead of the system-generated sys_id. This reference lists available classes and methods along with parameters, descriptions, and examples to make controlling the end user experience easier. Administrators can add or modify dictionary attributes. e. number Oct 9, 2018 · ‎ 10-09-2018 10:01 AM Hello, I am wondering how I can change the field display value for a field in list view whenever another field changes. Learn how to check the value of a field in a form using a Client Script in ServiceNow. If a value is not specified, this parameter defaults to false. Sep 30, 2024 · I am implementing a publish action for a knowledge article in the knowledge table. Feb 14, 2023 · This 'assignment group' field currently displays the value from the 'Name' field on the sys_user_group table. Currently, when I am creating a reference field of the pm_program table then it is displaying the number but my requirement is to change that display value with my some custom field. Apr 15, 2025 · Hello, We have a need to change the display value shown on an interactive filter without changing the display of the target table. I've created a Business Rule on the sc_req_item table that runs after insert, and it only triggers when a specific catalog item is requested. Dec 5, 2016 · Using the variable attributes field I managed to let the service be found using the autocomplete function. However, when the script runs it is setting the values to the variable name used within the script, see screen shot below. Steps to Reproduce 1- Create a multi-row variable Dec 14, 2022 · We have a custom table extending Task and state field shows a different values on list view vs Form View. Below are some sample options 1. Cause Script ran from a different domain instead of the domain in which is created. Please see attached. The record and incident is coming from an external application so it comes populated. But we are looking into enabling search @LexaHunger_20 Display value at sys_user is Name field so you can't change it to some other field. We need to change the displayed value of one of the record choices in the reference field in the Service Portal. The service portal catalog form will show the label/text value of the Category. When we select CI then on field then It shows IP in reference field. Right now, we have the name and the code. Other way is if you want to change in any field then you can do this way . You can display a default value in a reference or choice list on a form when it loads in three different ways: through a Dictionary Entry, a template, or by adjusting the form design. When I click the ui action button it will run the following function. How can I make the display value on this form to Nov 3, 2023 · はじめに FormのReference fieldに表示される値は、Reference先のTableのDisplay fieldの値になります。 Table定義で、特定のFieldがDisplay指定されていれば、そのField、あるいは、どのFieldもDisplay指定されていなければ、nameやu_nameフィールドがDisplay valueになります。 Jul 17, 2017 · The out-of-box functionality of a reference field is to show the field value of the referred table whose display value is set to true. Here I have an example of Short description field. This ensures that you dont have to make extra server call for setting up the reference field value from client end Aug 29, 2024 · I am creating an asset history table to capture asset state/date/values at the time of the asset returning to stock so they do not change later when the asset gets reassigned. I want to change the display value of my custom table to a field other other than number. Save/update the changes to the table. Please help! I will include the variable default code and the Catalog client script. Resolution To resolve the issue - Change the domain from default to the domain of the script and execute so that the Apr 5, 2017 · Below is an onChange Client Script I wrote to populate two of my reference fields. Because the "Name" field is the default display field, when the user selects the correct asset tag from the reference field, the reference field is actually populated with the name instead of the asset tag. How do i configure that without having t Learn how to customize the information displayed below the list collector catalog variable in ServiceNow. My issue is that the d Feb 18, 2019 · Hi i need to copy field display value of a reference field parent_incident to u_parent_incident (String field). The task table uses task. For the Attribute, select Reference auto completer, and for the Value, enter AJAXTableCompleter. Learn how to configure reference fields to display correct values instead of sys_id in ServiceNow tables. Here is an example: Updating assignment group on the incident form is showing in the activity stream for admin: But ServiceNow provides client-side JavaScript APIs allowing all of you to control aspects of how ServiceNow is displayed and functions within the web browser. I would like to then have this name display within the display value variable I have on the form. For best results, choose a field that is required and unique in each record as the display value field. When the user selects field Location Level is store. Configuration Item : How can I achieve it ? I want to show appl Nov 16, 2018 · On the Change Request form I have a reference field that points to 'cab_meeting' table. ref_ac_columns 2. I use the value for calculations, while the label serves as a user-friendly display. The first catalog question (Q1) is a reference variable on "kb_knowledge" with a few filter to limit the list. For example, User [sys_user] has department reference field and [name] value is displayed but when I check the Department [cmn_department] table configuration, Display is set false at all fields. u_srt_workaround}) for major incident module . So for your example you will need to create a new field on the knowledge table and set that to be a calculated field. The CSM field is getting the value from the Company on the Project, but the Oct 31, 2023 · Currently this works just fine with one hang-up: the displayed value in the list collector, and the value sent to the incident ticket, are both from the 'name' column on sys_user. Private Line Reimb Aug 17, 2020 · In this example, the display values are used in Reference fields and other places in ServiceNow. I resolved this by setting "display=false" for the number value. Go to System Definition -> Tables & find your table referenced in your List Collector (sys_db_object. This 'assignment group' field currently displays the value from the 'Name' field on the sys_user_group table. Thanks! Dec 14, 2015 · If there is no display value field in the referenced table then the algorithm searches for display fields in the table hierarchy from the child to the parent. Following questions are auto-populated based on the article choose in Q1. How can I get it to populate with the display values? function onChange(control, oldValue, ne May 29, 2024 · Hi @ARAVINDA11 , Yes you can achieve this by making display true for the field which you want to show but it will be global change, also it is possible if we push another field value & set the name value in vendor field - [ Yes its possible, in the attribute add ref_ac_columns and add your field name in the reference field then it will search with that field value and set the name ] -swathi I GlideForm (g_form) Cheat Sheet for ServiceNow Devs ‍ Below is a list of commonly used GlideForm (g_form) client side code that you can come back to daily while writing scripts in ServiceNow. Mar 10, 2025 · I have an onChange Catalog Client Script which is checking for change to a name field. Where as I would like to have columns (Company, email address, mobile phone, Manager) to be displayed when we Dec 2, 2022 · Pretty sure you can only set the display value at the table level and you can just change it for one specific reference field. May 9, 2017 · There can only be one display value per table. thanks in advanc Nov 15, 2024 · I created a field on my RITM called Head Department. But in the reference field I still get the servicename. If you set the value without the displayValue, the ServiceNow instance does a synchronous call to retrieve the display value for the record you specified. Field Nov 7, 2022 · Hello, I figth with following problem. Mar 5, 2025 · Hi I have a "isNeeded" =True/False (Checkbox) field on the form. We have been told that this is not a feature of the URL field but that we could request an Enhancement for it, so if you are looking this up for the same reason, please con Form Headers are using table label and display value of the record as title. bhrgz ulgm arqsngpn fof xqpjj usgmn cqqutd skrtrao zsuuu cnae