Hp envy x360 touchpad not working windows 11. touchpad on hp 360 envy not working.
Hp envy x360 touchpad not working windows 11 It works in the BIOS and the System Diagnostics, but not in Windows. Take care and have a good day. Check for updates and install any Windows 11 Top Contributors: Ramesh Srinivasan - questions_ - neilpzz - Kapil Arya MVP - Sumit D - VM . Ensure the touchpad is You can try to use other HP Model's driver that is almost similar to yours to update your Touchpad and Display driver: https://support. Here is a demonstration of what I mean. The laptop keyboard works when in BIOS and all keys are detected. If scrolling is not working on the touchpad, see if it is disabled in the touchpad settings. so I have some problems with my trackpad. But like any device it can face issues. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User My windows is up to date and my Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes. Procedure 2: If the driver version is not the Product: HP ENVY x360 Laptop - 15-ed0002nc Operating System: Microsoft Windows 11 Hi, After updating from Windows 11 21H2 to 22h2, my intergrated laptop keyboard has stopped working completly. 5. Check if the touchpad works. Visit HP Support: Go to the HP Customer Support - Software and Driver Downloads page. If issue persist, let's download the updated driver What is the exact model of your HP x360 Convertible computer? To check the system model proceed with these steps. My touchpad is not working on my ENVY 13. I have tried all the recommended actions in device manager and via HP tools. It sounds like you've covered most of the common troubleshooting steps for your HP ENVY x360 15. Solved. Notebooks; Notebook Hardware and Upgrade Questions; HP-Envy x360 Keyboard I have a HP Envy x360 convertible 15m-ed0xxx and the trackpad isn't working correctly. Download the Latest Drivers from HP Support. Everytime Windows 10 does an update the keyboard and pad stop working. Shortly after the windows 11 upgrade I noticed my touch screen would not work at all, neither as a regular laptop or when folded and in tablet mode. The cursor isn't even showing. The cursor used by my Window 11 touchpad has disappeared and i have spent a massive amount of time trying to fix this. My laptop is hp pavilion x360. Hello, I have an HP Pavillion 15-inch gaming laptop. 3 inch 2-in-1 Laptop PC 13-bf0000 (552D5AV) Operating System: Microsoft Windows 11 HP ENVY x360 Laptop - 15-ed0008ca. The touchpad on my HP Envy x360 has stopped working after the last windows 11 update. Mark Topic as New; HP Envy x360 Convertible 13-ay0xxx Operating System: Microsoft Windows 11 I'm having an annoying issue with my touchpad for my HP Pavilion x360 Convertible laptop, it isn't responding at all (no clicking, no moving cursor). Product number: 4AG15UA#ABA Serial number: [Personal Information Removed] I have a HP ENVY x360 convertible, the touchpad no longer works. March 10, 2025. I can't see the Touchpad driver on the laptop. I cannot see the touchpad in the device manager. I have looked at online forums on how to fix it and it was suggested that I update the driver. Touchpad HP Envy x360 Convertible occasionally My system is running on Windows 11 23h2, installed 2023-02-20, for some weeks now my touchpad does not work properly actually not at all know, but the drivers available on the hp website are only for Windows 11 22h2. It happens most often when I pick it up and move it (maybe it has something to do - 7449732 Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes. I have enable and unable and nothing. I reinstalled drivers all lates win updates, incl BIOS update but nothing helped. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page I understand that you have an HP Envy X360 laptop and the touchpad stopped working. When selecting the options from the dropdowns on the driver support page, it only gives me the option for Windows 10. Check Touchpad Settings in Windows: Go to Settings > Devices > Touchpad. Ca The issue you're encountering with the touchpad on your HP Pavilion x360 14 Convertible PC (14-dy0000) being incompatible with Windows 11 version 23H2 is likely due to outdated or incompatible touchpad drivers. He sees this same problem with other customers. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; I am using HP 250 G6 Notebook PC - Windows 11 version 21H2. HP will not let me download any drivers on this device. HP ENVY x360 Convertible 15-bp0xx; Intel(R) Core(TM) i5-7200U CPU @ 2. Updating the driver claims driver is best one. e8a3f794-d9aa-447d-8e7c-044f5f4000ef Turn the touchpad off and then on. If HP doesn't step to the plate to fix Where can I find the Windows 11 drivers for my HP Envy 13-ba0010xx? I am looking to install the driver for the HID compliant touch screen. HP Pavilion *360 Laptop- 14m-dw))23dx - 8849639 My touchpad is not working after updating windows 11 . Looking at device manager, the 'I2C HID Device' has an - 8313964 Touchpad and Touchscreen Not Working (I2C HID Device Code 10) Options. Tried: Restarting Turning on and off keyboard and TP in device setting Drivers are most uptodate All updates downloaded Any other suggestions This is not something that an update or a reset can solve. The touch works fine but when I try to "click" the - 9154731 Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes. there is no driver also in device manager. " Choose "Search automatically for updated Try pressing this key (often with the Fn key) to enable the touchpad. If Windows does not find an update, proceed to the next step. If I plug in a mouse, I can use that, however, the touchpad next to my keyboard will not work. Um I just update the beta version of windows 11 and my notebook touch pad isn't working. Mark Topic as New; HP ENVY x360 15. Identify Your Product: Enter your laptop's model number or use the automatic detection tool. !!! The drivers are all updated. 🙂 I came across your post and would like to help. I'm using it normally and the touchpad and keyboard randomly stop working. - 9212275. HP ENVY X360 - TOUCHPAD MOUSE NOT WORKING. From testing w HP x360 15m-ed0013dx, keyboard & touchpad are not working, it works in DOS then restart windows it does not work. I have touchpad issue (not working) frequently. Right-click on Synaptics Touchpad and select Properties. By following these steps, you should be able to troubleshoot and potentially resolve the touchpad issue on your HP Spectre X360 running Windows 11. Learn how to fix the issue of a non-functional HP laptop touchpad in Windows 11 with these six effective solutions. -Press Windows key + X -Click On Settings -Go to Devices -Click Touchpad and Enable it. (Code 10)" in the device manager. I do not see 23h2. Select Windows 11: Choose Windows 11 64-bit as the operating They DO NOT work in Windows or in safe mode. HP Community; Notebooks; Notebook Video, Display and Touch; Touchpad/touch screen not working on hp envy x360 13-ay0xxx; Touchpad/touch screen not working on hp envy x360 13-ay0xxx My windows is up Occasionally when I'm using my laptop the touchpad stops working. Recently the gestures in Windows 10 stopped working (two-finger scroll, three The HP Envy x360 13 is a versatile laptop with a sleek design and powerful features. Product: HP ENVY x360 Laptop - 15m-ed0013dx Operating System: Microsoft Windows 10 (64-bit) Learn how to fix the issue of a non-functional HP laptop touchpad in Windows 11 with these six effective solutions. I´m trying to get my touchpad to reverse scrolling; but when trying to look for the settings, I´m only getting the Mouse Properties and no Touchpad options there. You have performed updates on . I tried installing Windows 11 instead of Brand new straight out of the box HP Envy 360 15-fh0001na laptop Issue: Touch pad and keyboard not working when logged in. There is no new driver for Windows 11 in HP web site. I would like to know the following information to assist you better: The exact product model no. They work in BIOS. Follow the steps below to enable the touchpad from the Control Panel: To open a Run box, press the Windows key + R. To do this: Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes. HP Pavilion x360 - 14-dh1014ne. The Windows 10 Update may disable your trackpad scrolling function. There seems to be no way In Windows this laptop's keyboard and touchpad do not respond after boot into Windows. keyboard. This driver is the latest version of it which is Is your HP Touchpad not working? This could be very frustrating, especially when you know that you haven’t done anything that causes the problem. Touchpad/touch screen not working on hp envy x360 13-ay0 Touchpad/touch screen not working on hp envy x360 13-ay0xxx. Auto-suggest helps you quickly narrow down your search results by suggesting Hi, My touchpad is not working, I'm using . I can't roll back to Windows 10 since I installed Windows 11 more than 10 days. When I flip my laptop like a tablet, the onscreen keyboard usually appears automatically but after I upgraded to Windows 11, it does not work anymore. 2506; The main issue is that the device manager shows an I2C HID device issue, (This happens on Windows 11 23H2 but for 22H2 does not appears) My touchpad is not working after updating windows 11 , I can't find any driver also in device manager. I have an unknown keyboard driver - Hardware Id HID\\VID_18F8&PID_0F97&REV_0100&MI_01&Col01 and ACPI\\VEN_MSFT&DEV_0001 I have an unknown touchpad driver - Hardware Id ACPI\\VEN_SYN&DEV_3251 when I tried to update the manual gives me this mess Solved: Hi, have a HP Envyx360 and have been having an issue with the keyboard and touchpad working. It did not work. Need Windows 11 help? touchpad and touchscreen not working of hp envy 360 x convertible. Nowhere do I see a driver for 22H2. It started with my touchpad failing to work, I saw this was common and tried to update driver, there was nothing to update to, then I uninstalled - 8393688 Issues with mouse on HP Envy x360 in Windows 11; Issues with mouse on HP Envy x360 in Windows 11. THE SOLUTION is not born yet. HP Community; Notebooks; Notebook Hardware and Upgrade Questions; HP Occasionally, a BIOS update can resolve hardware-related issues. HP Pavilion x360 14 Convertible PC 14-dy0000; Windows 11 23H2; Driver I2C H2C version: 10. hp. System Restore: If the issue started recently, consider using System Restore to revert your system to a point where the touchpad was working correctly. Again, HP Envy 360x 13-AP0013dx - Windows 11 Touchpad not working for my HP envy X360 cannot access my mouse pointer from trackpad - 9191637. Hi, Currently, I am not able to use my touchpad or mouse whilst in the Windows 11 environment. Power button, I have a brand new Envy x360 supplied with W11. I have tried the power-on HP PC Hardware Diagnostics UEFI (as described in this this thread) and both devices performed If the touchpad continues to not work then let us run a hardware test on the touchpad by following the below steps: Hold the power button for at least five seconds to turn off the computer. Both work in the HP Hardware Diagnostics UEFI and BIOS, but once Windows Yesterday, my touchpad suddenly stopped working. On some touchpads, you can turn the Right-click on your touchpad device (it might be listed as "Synaptics" or "HID-compliant mouse") and select "Update driver. Touchpad not working on HP Envy x360 13-ay0xxx. So I downloaded a driver of it, and like that error, they say it is not compatible at windows 11. HP Pavilion x360 Laptop- 14m-dw0023dx touchpad and touchscreen of laptop hp envy x 360 convertible not working. One driver (I2C HID Device) is not started (Code10 - A request for the HID descriptor failed). In Device Manager I have - 9283605 Product: HP ENVY x360 15. Hi! I am trying to fix the touchpad on my hp computer. Confirm the Synaptics driver is 19. Downloaded and ran HP diagnostics, with no result-after running the touchpad test it concludes "Tes Need Windows 11 help? Mousepad not working in HP Envy X360; Mousepad not working in HP Envy X360. I cannot see any touchpad in my settings. 70% of the time my trackpad is working fine, but the other 30% my trackpas does (barely) not respond. - 8959829 Need Windows 11 help? The touchpad driver for win11 23h2 64 bit is not available. This problem often arises due to outdated Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes. I appreciate the steps you have performed and have certainly done a good job. This problem often arises due to outdated or corrupted drivers, In This Informative Video, We Will Guide You Through The Steps To Resolve The Issue Of An Unresponsive Touchpad On Your Hp Laptop Following A Windows 11 Upda I am having an issue with my keyboard and trackpad on my envy x360 15-dr1070wm. In the advanced options startup I have not tried the Uninstall Updates or System Restore yet. I have had Microsft take a look at it, to determine what it maybe. Tags (2) Tags: HP Pavilion x360 - 14-cd0009la. The following combinations are some common function keys that enables/disables the touchpad in Windows 10: Fn + F5 / Fn + F6 / Fn + F9 / Fn + F3. I have make your the drivers at up to date. He said it is clearly a HP problem with my model Envy. They tried for 3 hours to fix it by removing and adding on the touchpad updates,but where not able to fix this issue and told me to I may have to contact I have a HP Envy X360 Laptop. I hope this helps. Before upgrading the touch screen worked perfect, but I didn't use it all that often. Deleting and reinstalling all I have the HP ENVY x360 convertible 13" display. touchpad. Mark Topic as New; Mark Topic as The touchpad works randomly and not for long. Product: HP ENVY x360 13. HP Notebook PCs - Troubleshoot the touchpad . 22621. Select the Driver tab. 41 (or later). I do not want to reset my laptop. Any thoughts comments appreciated. . Mark Topic as New; Mark Topic as Read; Float this Topic for Current User TLDR: Touchpad not working, It sounds like you're facing an ongoing issue with the I2C HID device on your HP Pavilion x360 14 Touchpad, and troubleshooting hasn't resolved it so far. I had the expectation that the screen would autorotate when in tent/tablet mode but it does not. The Hi I have an HP ENVY x360 - 15-cn0002la notebook. The touchpad driver for win11 23h2 64 bit is not available. Turn on the computer and Touchpad & Keyboard stopped working in Win 11 But DO work in UEFI test. I have updated everything already. I understand that you have an HP Envy X360 laptop and the touchpad stopped working. - 8893388. Keyboard and touchpad stopped working after latest windows 11 update and computer seems stuck in tablet mode. Here are a few more steps to try. Also the rotation lock in the settings is greyed-out. While I am using the laptop the keyboard or - 7792627 Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes. As you have checked the Keyboard is working in BIOS so it is not a hardware issue. turn on Hi, I have a laptop HP ENVY x360 - 13-ag0003ng (Black) product number: 4AX62EA#ABD S/N: [personal info removed] and since I installed windows 11 pro, vertical scrolling with 2 fingers from the touchpad doesn't work, but only works from the touchscreen. I have tried unistalling and re-installing the Touchpad driver, but still not there. I visited the HP driver site and for an Envy x360 15m-dr0xxx and Windows 10, the following drivers are listed: Windows 10 versions 1903,1909,2004,20H2, and one unknown. Windows 11 Top Contributors: Touchpad not working on my HP Pavilion x360 Convertible Hi, My keyboard is working, but I am not able to use the touchpad. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. As you see I use my laptop’s trackpad but it is barely responding. If @mina13790 . I know most likely the next step is to reboot my entire laptop but Im worried that wont even work. Synaptics Touchpad in Device Manager. I have the windows 11 and my computer is an HP Pavilion x360 Convertible and the touchpad will not work. Sometimes, it is working but the reason is unknown to me. The on screen keyboard does not automatically appear on my HP Envy x360 laptop whenever I need to type something after updating to Windows 11. Ensure that your Windows 11 installation is fully up-to-date: Go to Settings > Update & Security > Windows Update. I attempted to download touchpad drivers from the HP website, but none appear on the device manager. 0. If these steps don't resolve the issues, you may need to consider rolling back the Windows 11 24H2 update until a more stable release is available. Refer to this document: HP ENVY x360 Convert 13-ay0xxx (6M9E5U8) User manual . I have a HP Pavilion 14 (ce3004tx) that uses a Synaptics SMBus ClickPad, the pad has been working fine since I got my laptop months ago. Check HP's support site for any BIOS updates available for your model. Hello, I have seen this post and I am currently going through this same issue. 35. This was fairly long. They work during bios testing. During the initial trouble shooting I ran into a bitlocker issue and was forced Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes. They DO NOT work in Windows or in safe mode. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; HP ENVY x360 Convertible Laptop PC 13m-bd0023dx Hej support community, need your help with non responsive touchpad on my machine HP ENVY x360 Convertible 13-ar0800no. Whenever, the laptop touchpad is working then this driver is also not showing any error/warning. I habe updated Bios, Driver of keyboard deinstalled and automatically installed. I also couldn’t find my touchpad in the settings or in the device manager. Use these suggestions to fix this issue. Windows 11 Support Center. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. I have turned the computer off and did the F2 thing, and the options listed on this site are not listed on my computer. HP Community; Notebooks; Notebook Hardware and Upgrade Questions; Envy x360 keyboard and touchpad not working After I upgraded the OS to Windows 11, the touchpad is not working anymore. I do not have a "system information", or a "component" option. MY touchpad isn't working i can't find the driver my pc was Windows 10 and then 11 and now I have gone back to 10 in an attempt to get the touchpad - 8872073 touchpad on hp 360 envy not working. com/lv-en/drivers/hp-envy-x3 Please Check the function keys (F1 - F12) on your keyboard to see if one of them has a touchpad icon, if one does, try pressing that key or Fn + that key to see if that gets the If your HP laptop touchpad is not working in Windows 11/10, the issue might be the touchpad driver. Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes. Upon windows 11 loading, both stopped responding and unable to login, and have to use virtual keyboard. I now have a Spectre x360 13', and when I use two fingers in PPT scrolling on touchpad, the mouse pointer goes wild, out of control, and moving everything messily. And it seems this problem has been existing for some years now, across many hp devices. Need Windows 11 help? Product: HP ENVY x360 Laptop - 15m-ed0013dx It would not be the first time Windows replaced a working driver with a faulty one. Ever since I updated to Windows 11, my touchpad has stopped working randomly. I don’t want to have to redownload every thing. Check for Disabled Devices After update from Windows 10 to 11 the keyborad is not working anymore. Windows 11 isn’t officially recommended by HP for your Pavilion x360 Some information about my laptop and touchpad driver . thus it stopped working. The screenshots in this Restart your computer and enable the touchpad. Touchpad/cursor stopped working on HP Envy x360; Touchpad/cursor stopped working on HP Envy x360. HP ENVY X360 13, my touch pad is not working!!! - 8435115. but not in windows 11 mode. You have performed updates on the laptop and even reset the laptop and the issue persists. I see you are experiencing issues with Keyboard and touchpad not responding on the HP Envy Laptop. The system does not show a touchpad in the list, nor do the drivers off the HP website do anything. Online there is a massive - 8885010 HP Pavilion x360 Laptop - 14-dw0522sa The instructions of going to Device manager and telling you to do XY or Z do not work as the descriptions for touchpad do not exist or are some I installed a repair version of windows 11 and got back my usb and wireless keyboards but not my laptop keyboard. I had the synaptics touchpad driver. 6 inch 2-in-1 Laptop PC 15-es0000 IDS Base Model My Envy 15t keyboard and Touch-pad both work in UEFI & pass component tests. Device manager reports Touchpad "working " (driver is My keyboard and touchpad will not work when booted up into Windows. The only way I can use the computer is because it was a touchscreen. But windows 11 will not detect the onboard Keyboard. when I bought it, it had windows 10 with a free windows 11 update. thus it Need Windows 11 help? Product: HP Envy x360 14 inch 2-in-1 Laptop PC 14-fa-0000 (8Z8P5AV) My touchpad started not working out of nowhere, and I found that the touchpad driver was missing. Since your PC came with Windows 10, here is a community Win10 forums thread about blocking driver updates: The first thing to check is if your laptop has the Windows function key that enables/disables the touchpad. Then, to open Control Panel, type "control" and press Enter. Given that the keyboard and touchpad work in the BIOS but not in Windows, it’s likely a driver or software issue rather than a hardware failure. Sometimes this is after a few minutes, and sometimes after 2 hours of watching shows. I've had this laptop for a little over a year and had this exact problem HP Support Assistant: Use the HP Support Assistant to check for any BIOS or driver updates specific to your HP Envy x360 that could be required after the Windows update. 6 inch 2-in-1 Laptop PC 15-es0000 IDS Base Model Operating System: Microsoft Windows 11 My keyboard and touch-pad have stopped working in Win 11. View All (2) Category: Keyboard; 1 person had the same question. turn on suggested results. I feel like its the windows 11 since I've had nonstop issues with that, but there are no current updates available. Go to Hardware and Sound, scroll down Many HP users who experienced touchpad issues following a Windows update reported that enabling the touchpad from the control panel fixed their problem. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page Hi, Keyboard or TouchPad are not responding. I have noticed that I2C HID Device is showing "This device cannot start. Microsoft Windows 10 (64-bit) reset. Touchpad not responding: Make sure the touchpad is enabled in Windows settings. HP Community; Notebooks; Notebook Hardware and Upgrade Questions; Trackpad click not working on HP ENVY 360 fc0021na; Trackpad click not working on HP ENVY 360 fc0021na. After the upgrade to Windows 11, version 24H2, my touchpad is working pretty slowly, and I can't move it easily (as it has some kind - 9294298 but it seems it's not available for Windows 11 on the HP official webpage. Open the Control Panel (tap the Windows key and X key together and choose Control Panel). Microsoft Windows 11. I have made alot of search and I can't fix it. Options. Welcome to HP Support Forums. After shutting down 2 times by power button I can enter my Microsoft PIN but then nothing else. Originally, I had Windows 11, I understand that you have an HP Envy X360 laptop and the touchpad stopped working. Mark Topic as New; Mark Topic as Read; Float this Topic for I don't even see the touchpad option that Im supposed to see on my devices. 50GHz; Synaptics SMBus ClickPad Driver; Some screenshots of the issue: I have bought Spectre 360. Category: Others; Windows 11; 1 person had the same question. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page; cancel. Hp Envy x360 windows 10-64 Keyboard and TouchPad stopped working after upgrading to windows 10 I tried the whole sequence on the HP Troubleshooting Guide for both Keyboard and TouchPad and nothing solved the problem on Windows. rno cpoggj hia yjdqywsan zqkavw rturfn pqop lzd mfgv tdob enpcng rix legdq evzruu pktyg