Windows hello status not working windows 11 So this issue follows my account, not the computer. 8 for Windows 11 for x64 (#KB5009469). Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Oct 19, 2024 · I went through the Windows 11 set on my new Envy 360 laptop, successfully created a Windows Hello recognition, but it will not recognize me on sign in. Thanks. Follow instructions on Using System File Checker in Windows (microsoft. The option to add a finger or remove the fingerprint are greyed out and not clickable. It was working totally fine before. But it was continuously showing it's not available. 4. It simply won't boot. I have reset the Hello access, new recognition pics and fingerprint but still doesnt work. You would thing the HP represenative would check this first. Reconfigure Windows Hello. If it is set up, choose "Remove this sign-in option". If the above 2 methods fail to resolve Windows Hello not working on Windows 11, you can try resetting the facial recognition settings. This issue is regarding my fingerprint login which I could do in the past before it was deleted when I update the new windows 2004. I've tryed to updated it and it says it has the latest drivers. Dec 4, 2024 · This has been asked about 1,000 times. 22621 Build 22621)HAL 10. Then open Explorer and navigate to the following path. I've tried disconnecting my school account and restarting my computer but that made no difference. a. How to run In-place upgrade in Windows 11 - Microsoft Community Feb 1, 2022 · Hi Martin. Mar 10, 2025 · With my old Windows 10 PC I used the "bubbles" screensaver to come on after 2 minutes. any solutions? I already installed the latest drivers from the Dell website. - Under PIN, Click Remove and setup again. I understand you are using personal account, but I want to make absolutely clear that no work or school account is showing up on the Access Work or School account page. Sometimes it deos but rarely. It upgraded to Windows 24H2 automatically yesterday and now Windows Hello is disabled and stuck in a loop. I continually received the message that it is trying to find me - it didn't say it didn't recognise me, just it couldn't find me. After this, check to see if you can set up Windows Hello Jun 22, 2020 · Windows hello not working It keeps saying that "windows hello is currently unavailable - click to learn more", where when I click to learn more, there was no instruction on how to fix this issue. This can help determine if the problem is specific to your user profile. I suggest that you try to delete the folder where the PIN information is stored and then try again. I hope this helps you solve the problem with adding a new fingerprint on Windows 11. As long as you have not made any major hardware changes to your device (such as replacing the motherboard), your copy of Windows 11 will automatically activate. It now says that there's no available sensor for windows hello. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) Jan 22, 2025 · Harassment is any behavior intended to disturb or upset a person or group of people. Also web-sign-in does not work, since the pop-up windows did not appear. Select Windows biometric services from the left column, right-click it, and select "Stop" from the list that appears . " I have updated the system to Windows 11 and I am all up to date. Thank you. Jan 4, 2025 · Open Windows File Explorer -> Navigate to “ C:\Windows\System32\WinBioDatabase ” -> Copy the files in this folder to another place for backup. I'm running an. To learn more, see Restore or reset Surface for Windows 10. Now, when I go to set up Windows Hello (face), I get "We couldn't find a camera compatible with Windows Hello Face" under "Facial recognition (Windows Hello)". - Scroll down to Sign in with Windows Hello. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Oct 23, 2022 · Since upgrading my Surface to Windows 11, my Windows Hello Facial recognition doesn't work. Well that is gone now and still no facial recognition. In the Windows Hello section, ensure that your fingerprint, PIN, or facial recognition is enabled. under “Windows Hello Facial Recognition” and reset the facial recognition. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Any help available appreciated. But after 10-15 min everything is reset once I restart or awake the surface from sleep mode Windows Hello is not working at all. As stated, it was working fine before I reinstalled. I went to check the settings and sign-in options and it says its unavailable. The only way to make it working is configuring a new finger. I would say that about half the times it stops working, the lock screen also flashes. I did the update today and now, suddenly, it no longer works. dat” files from the folder in step 2. - Restart Edge and test Windows Hello. 1. I've uninstalled it, it appears working, and when I try to make a login it becomes unnavaiable again, and not working Feb 6, 2022 · **Make sure Windows Update and Background Intelligent Transfer services are available and running. 493. any solutions? I already installed the latest drivers from the Lenovo website. Type services. I'm attaching screenshots The Windows Hello application is not working on this Latitude laptop . If so, select and disconnect it. Press Windows key+R to open Run then type: services. Jan 17, 2025 · Based on your feedback, you are experiencing an issue with the Intel RealSense F200 camera not working with Windows Hello on Windows 24H2. Then delete the folder named NGC. Jan 6, 2025 · The Windows Hello application is not working on this Latitude laptop . The camera on my laptop is not infrared. I have not been able to recover the Microsoft Account password that I initially used to install Windows 11, because it was an Outlook account that I set up only for the installation and never used again. Here’s how: Steps: Access Settings by pressing Windows + I. The pin works but not facial or fingerprint recognition. I have tried every single combination of PIN I have ever had but it says it is incorrect. Inspiron 14 5000 2-in-1. Need to authenticate via PIN. still the same outcome Dec 16, 2024 · PIN, face ID not working after windows 11 update. Jul 22, 2023 · For instance, "laurent" is not supposed to appear in the microsoft account, it was the login of the Local account. Oct 9, 2023 · still the same, Windows Hello not working after waking up. msc and click on OK. Feb 24, 2025 · I recently re-installed my Windows 11 PC. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. Actually it is not important, I have one microsoft account functioning and it is all I wanted, I do not pretend to understand all the subtleties of the windows system ! so I really thank you for your time and advices. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) Jan 16, 2025 · Hello is working ok as I use the PIN with google. Oct 2, 2024 · The main issue I think with PCI drivers is that this relates to an internal WiFi5 card that I am not using as I have an external WiFi 6 device. This is a brand new computer and the camera works great, so not sure what the deal is. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you. Apr 8, 2023 · Windows 11 Pro - Fresh installation with all updates (10. Look for Windows Biometric Service, double click on it and click on Stop. " Under Windows Hello PIN, click on “Remove” to delete the current PIN. I cannot located it anywhere - does anyone know who to install this separately or can I find it Mar 30, 2023 · Unfortunately, some users experiencing Windows Hello not working or Windows Hello Face Recognition stopped working after Windows 10 update. Go to Settings > Accounts > Sign-in Options. However, in the past week Windows had several updates that i downloaded and installed including February 2022 Cumulative Update (#KB5010386) and January 2022 Cumulative Update Preview for NET Framework 3,5 & 4. Fortunately, I rolled back to 23H2 via System Recovery --> Go back feature. Mine is a HP envy all in one PC. Additionally, my fingerprint feature is not working despite all attempts to fix it, which is why I initially removed Windows Hello Face. Jan 2, 2025 · Once you are in Windows, go to Settings > Accounts > Sign in options, scroll down to mid page, under "Additional Settings",Make sure "For improved security, only allow Windows Hello Sign-in for Microsoft accounts on this device (Recommended). Dec 30, 2024 · Remove and Re-add Windows Hello PIN. Run the System File Checker Utility scan. Still doesn't work. If you are having trouble with Windows Hello facial recognition not accessing the IR camera, here are some steps you can try to resolve the issue: Mar 31, 2023 · To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Advanced Options > Clear Fingerprint Data. Mar 11, 2025 · Hello everyone,My computer automatically updated to 24H2 a few weeks ago and a program I've been using forever (since 2012) stopped working as a result. While trying to resolve the issue, i clicked on remove and started a new setup. The issue occurs after rebooting or resuming from hibernation or power. Any solution (all my Drivers and Hardware are up to date) To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. You can experience a problem with logging in using the Windows Hello features on your Latitude laptop. Restart your computer. Sometimes system updates can overwrite the drivers for certain devices. 22631 and the fingerprint sign in no longer works. com Oct 23, 2024 · Troubleshooting Windows Hello not working on Windows 11; If Windows Hello is not working on your Windows 11 device, there are several steps you can take to troubleshoot and fix the issue. Select Windows Hello PIN. Same as step 1. Once the driver has been uninstalled, restart your computer. It says the options are not available and it couldn't find a Fingerprint scanner or a camera that is compatible with windows hello Fingerprint and Windows hello face respectively. The MSI is starting Windows just fine, but on the Dell, today when I went to log in, the only option on the logon screen was to enter my PIN. I don't know what to do. It's as if something has grabbed control of the camera and Windows can't use it. 5. They are changes you do to the computer to fix the issue. Jan 2, 2025 · 2) Reset Windows Hello settings: Open Settings, select Accounts > Sign-in Options, and under Windows Hello Facial Recognition, select Delete. This is the problem. I am unable to use my Windows hello biometric options. I used to have a pin set up for pc log in. We're happy to help. Still not sure why Windows Hello, doesn't work under 24H2 as did under 23H2. Mar 26, 2024 · Hello,Using Windows 11 version 22H2, somehow windows Hello does not work or is not installed at all. May 7, 2022 · I have an HP envy x360 13-ag0002la Laptop and windows hello facial recognition do not work on windows 11. Apr 20, 2022 · I recently bought a new windows computer and I upgraded to windows 11. As an engineer I first define the problem and what the issue is and then I fix it. Going to settings, it says "This options is currently unavailable" and when I do the drop down, it says "we couldn't find a camera compatible with Windows Hello Face. Open your task manager, find Windows Explorer right click it and restart it. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) Jan 9, 2023 · Yes I tried that , however all of those fixes are computer focused. 5 days ago · The Windows Hello application is not working on this Latitude laptop . " is turned OFF. There are several causes that make Windows Hello stop working on Windows 10. then restart the computer, see if it works. Once that’s checked and it’s still not working, try relink your Microsoft account and see if it works. Feb 10, 2025 · Using Windows Hello (Fingerprint, PIN) for faster authentication. Go to Start > Settings > Accounts > Sign-in options 2. Oct 7, 2024 · Windows Hello not working I have a Dell XPS-8960 desktop and an MSI GS76 Stealth laptop, both running Windows 11 Pro latest update. 0. Device manager shows it working correctly. Click on Windows Start > Go to Settings > Update and Security > Check for Updates. Nov 11, 2021 · Method 2 : Install Windows Update. still the same outcome Dec 20, 2024 · I am setting up a new elitebook. Windows Hello face has been out for close to 10 years. So I simply uninstalled the previous one from the Feb 4, 2025 · Right-click the Facial Recognition (Windows Hello) Software device and select Uninstall device, select the Attempt to remove the driver for this device check box, and then select Uninstall. First, sign in using your password, then go to Start > Settings > Accounts > Sign-in options > Windows Hello PIN, and select "I forgot my PIN. With my new Windows 11 PC I can't get the screensaver to work at all. Sep 1, 2022 · Windows Hello is a biometric method of authenticating on your Windows 11 or Windows 10 device. " You can then restore your previous PIN or set up a new Jul 22, 2023 · Ok. If enabled but still not working, try deleting and resetting the fingerprint or PIN by clicking the respective option and following the prompts. I go to Setting Set up another finger and click on Add a finger. Jul 17, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Jan 9, 2025 · Follow these steps to check and re-enable Windows Hello: Open Settings > Accounts > Sign-in options. The camera is equipped with IR. Feb 16, 2025 · I have an Inspiron 14 2 in 1 with Windows 11. If the Startup status lists Stopped, click Start and then click OK. Open the above link and select “Download Now” under “Create a Windows 11 Installation” and open this tool. Restart the biometric service. See if the problem is Nov 24, 2022 · My machine automatically updated to Windows 11 22H2 10 days ago. I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! Dec 20, 2024 · When I reboot the machine, W11 says that the reader is not Windows Hello compatible (It is). To do so, follow the steps below: Step 1. Then go back to this Sign in options page, click on Windows Hello PIN, and remove it. Jan 31, 2025 · Option 1. Recently, all my windows hello options are "currently unavailable. Jul 14, 2022 · Hello. I even went Feb 19, 2023 · Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you. Delete the old database. Do they all say "not available", or what happened, in what way are they not working? If they all say "not available", go to Settings > Accounts > Access Work or School, see if you have a work/school email listed there. Jan 28, 2022 · The Brio 4K camera works fine everywhere else (and indeed, was working with Windows Hello until recently) - but now gets to the point where Windows Hello starts with "Getting Ready" before telling me that it couldn't turn on the camera. 3. If you're experiencing issues with Windows Hello, I suggest resetting it. After update KB5048685 Windows Hello stopped working. The face ID does not work, and requires a PIN. Option 2. (Windows Hello Icon does present, but the fingerprint scanner seems like being turned off) thus I had to reboot the PC each time I want to re-enable the fingerprint. I updated Windows to the latest version. Please let me know if you can help! Thanks, Shaheer Jun 1, 2022 · Run the System File Checker in Windows. Download Windows 11. 2. Delete all “. Face recognition suddenly stopped working, the system asked for a pin - I try to enter it, but the pin doesn't work too Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. The Ngc folder is saved in the Windows folder and is where the PIN information is stored. I was using the fingerprint reader to sign on and that was working fine. Before the update this feature was working perfectly but soon after the following update, notifications are appearing and reminding to set up windows hello for my account to work correctly. . My Windows Hello ( Fingerprint/Face Recognition) has stopped working after I changed my user account to administrator. The only solution I have found is to manually disable and re-enable in device manager after every reboot. For a short time it looks like they pop-up-windows is loading, but then I am kicked back to the windows-login-page without the possibility, to use web-sign-in. 3) Check the Windows Biometrics service: Press Windows Logo Key + R to open the Run dialog box, type services. - Restart your computer. Hardware issues, system corruption, software conflicts, improper settings, or faulty, outdated, or incompatible drivers are some 6 days ago · Typically, if you upgraded to Windows 11 using a free upgrade offer, Windows 11 is not activated after reinstallation. Right-click on it, and then select “ Start” from the list that appears. Nov 15, 2024 · Following recent windows updates my Dell laptop fingerprint sign in stopped working. I downloaded an updated fingerprint driver and windows still doesn't recognise that I have fingerprint scanner. Threats include any threat of violence, or harm to another. When I go to the screensaver control panel and try to preview "bubbles" all I get is a black screen, but with "3D" and Mystify" I can preview both of these. Dec 15, 2024 · I also tried Uninstall Updates -- it worked for the last 'Quality update', but it said that it could not restore the last 'Feature update'. Click the Delete button To completely remove the PIN, enter your Microsoft Account password, Once Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. Here are the steps I have already taken: I checked the sign-in options in settings. I have another Windows 11 system with a working PIN on another MS account, yet it does not work with my MS account. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) Oct 6, 2024 · Select Windows biometric services from the left column. I am unable to unlock my windows 11 computer after a windows update. Check for Windows Updates: The first step in troubleshooting Windows Hello not working is to Jul 11, 2023 · Restart your computer and check if the Windows Hello stopped working in Windows 11 problem is fixed. Feb 17, 2022 · 1. Method 3 : Remove PIN and add it again. Otherwise, restart the Biometric service on Windows: Press Windows key + R, to open Run dialog box. I am on 24H2 with latest updates. Hahn - MSFT | Microsoft Community Support 5 days ago · The Windows Hello application is not working on this Latitude laptop . I have it completely setup and everything was working fine. Not having the possibility to use camera in your laptop is frustrating. Before I go clearing TPM or anything or all the other stuff but thanks for setting it all out. I setup Windows Hello, on a domain-joined device and went through all the necessary settings to approval. May 11, 2023 · I'm running Windows 11 and can't get the Facial Recognition to work. However, by following the comprehensive troubleshooting steps outlined in this guide, users can effectively diagnose and address these issues. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. In the Windows Hello PIN section, remove your existing PIN. Thank you in advance. See full list on windowsreport. b. I have updated the driver (it did not Sep 28, 2022 · My finger print was working just fine yesterday. Please try again later. msc" and press "enter" to open the service. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) Feb 3, 2025 · To enable Windows Hello on Microsoft Edge, follow these steps: - Open Microsoft Edge. Hello ShantallFox, I'm Ludwig , here to help you . Feb 15, 2025 · The issue in my windows 11 pc is, When I try to use the windows 11 hello face sign in registration the camera is opening but if I put my face in front of the camera its not detecting my face. If it is not set up, choose Setup and complete set up. When I was on Windows 10, it worked perfectly fine. Reset the Hello Facial Recognition Settings. Once you have run the program, follow the instructions and select Windows 11 (Windows 11 for Professional or Home Edition systems) and then select the iso file and the image will begin to 2 days ago · In Settings > System > Optional Features, remove the Windows Hello feature, then search for and add the "Windows Hello facial recognition" feature. - In the address bar, type edge://settings/passwords and press Enter. I have a Dell Latitude 9510. - Try creating a new user account on your computer and see if Windows Hello works with the new account. Dec 15, 2024 · I have a brand new ASUS Vivobook with Windows 11. Windows will automatically re-install the drivers for your PC during this restart. You can also try these methods : Method 1. It says "You have reached the 10 fingerprint maximum for May 6, 2024 · The image that you sent indicates that Windows Hello is not set up. com). At this point, you can re-enroll your Windows Hello. I wanted to use the facial recognition system or Windows Hello. Aug 27, 2024 · Under “Facial recognition (Windows Hello)”, click “Remove” and then set it up again. 3 days ago · Upon further research i came upon a article that stated that Windows Hello Face requires a infrared camera which 90% of new laptops dont have. Run Windows Hello troubleshooter Jun 19, 2023 · However, it seems that Windows Hello can still recognize the user's face. - Toggle Use Windows Hello when filling passwords to On. Aug 16, 2024 · If the above methods are not available, it is likely that there is a problem with your configuration file. - Likewise, under FingerPrint > Select remove and setup your FingerPrint again. Then I upgraded to Windows 11 version 10. Starting with Windows 11 login via Fingerprint only works for hours, a few days and then permanently saying that PIN is required and Fingerprint not offered even configured properly. Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Oct 21, 2024 · Hello, this is Emily. It has a fingerprint and face ID sign in feature, which I have not been able to use as when I go into settings to set it up it says "This option is currently unavailable. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) Feb 6, 2025 · Windows Hello Facial Recognition on my HP windows Spectre (Windows 11) stopped working over a year now. Go to "Accounts" > "Sign-in options. Jun 2, 2024 · I accidentally deleted Windows Hello Face, and now I am unable to reinstall it. "We couldn't find a camera compatible with Windows Hello Face. Press Win + R to open "Run", type "services. " I can still sign in using my pin but fingerprint and facial recognition don't work. This has stopped working and now every time I try to interact with windows hello it. msc Press Enter to open Services app Double-click Background Intelligent Transfer Service. Mar 27, 2024 · The Windows Hello application is not working on this Latitude laptop . If your PIN is still not functioning, you may need to remove the existing PIN and reconfigure it. Today, I did a clean installation of Windows 11, but the facial say that "I don't have a compatible camera". After the roll back to 23H2, my camera restarted to work like a charm. Windows Hello is also not recognising my face 70% of the time. There was guidance to use a PIN, which i do but being normally in tablet mode this isnt convienent. I opened two feedback reports on the Feedback Hub giving as much detail as possible. I have tried to do so with Norton Disabled as well. Also, my friend can set a PIN on my new laptop. Dec 1, 2024 · Windows 11 Download. But after I re-installed Windows 11 Pro it is not allowing me to add a fingerprint. Every time I start my computer it wants me to set up Windows Hello features like facial recognitions, fingerprint scan, and pin. - Open Command Prompt as administrator and type sfc /scannow. The it works again for a while Feb 12, 2025 · If you still cannot set the PIN after connecting to the Internet, you can restart the Windows Hello service as follows: 1. Before I re-installed Windows, Hello (face) was working fine. 2261. To resolve this: 1. Go to Settings > Accounts > Your info Oct 30, 2024 · It does not work either. Mar 10, 2022 · Ever since updating to Windows 11 my PIN has not been working to log into my computer. Click on the windows key > search and open Device Manager > find the camera driver > Update. Please kindly assist me. Since then my windows hello sign in not working. To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. Run Windows Hello troubleshooter Oct 3, 2024 · A lot of users won't have the FIDO2 key with them. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Sep 16, 2023 · Hey, I just bought a new laptop. I removed a driver under "biometrics" in device manager as instructed on one of the answers. Dec 17, 2022 · I use a HP elitebook g4, with Windows 11. Here are some detailed steps to help you resolve the problem: a. Sep 7, 2023 · Hi folks,Something frustrating has happened to windows hello. Oct 25, 2023 · 2023-10 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5031354) updated n installed on 11-10-2023. Whenever I try to use it, the system shows me "Something went wrong on our end. Click On Windows Start > Settings > Click Accounts > Select Login Options > Click PIN. I recently updated my pc to windows 20h2 version and facing a problem regarding windows hello pin. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Jan 14, 2025 · I have been using my fingerprint sensor without any issues. These include face recognition or fingerprint, which you can use to sign into your device. I have a Lenovo Legion 7i Gen 9 with Windows 11, and roughly 90% of the time, when I wake the laptop from a hibernate or sleep state, Windows Hello (fingerprint) won't work. Oct 7, 2024 · in Device Manager find USB Root Hub, advanced properties, and UNCHECK "allow Windows to turn this device off to save power" Found this after I noticed that unplugging and re-connecting the USB webcam would make Windows Hello work again. The industry is working towards providing stronger ways to secure and authenticate on devices. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) Mar 1, 2024 · Encountering issues where Windows Hello Face Recognition is not working in Windows 11 can be frustrating and hinder seamless authentication and access to the system. msc and press Jan 27, 2025 · Windows Hello and PIN do not work, no option to reset pin and login via password I have a problem logging in to Surface 11 Pro - I use Windows Hello and a pin. Windows 11 Home . The camera sees my face but does not scan my face but continue to show "Make sure your face is centered in the frame". After which Windows Hello Face Recognition has stopped working - no RED LIGHTS FOR FACIAL RECOGNITION AND AFTER SOME TIME MESSAGE SAYS TRY ENTERING PIN. Fix 3. Build: 22000. In their infinite wisdom HP decided not to support Windows 11 on this device, so there are no further driver updates. When running the Set Up, I can see the Camera is on but there is no "grid" to align my face with anymore. If there is anything not clear, please do not hesitate to let me know. Oct 3, 2022 · still the same, Windows Hello not working after waking up. It has an IR camera. Something may have caused it to be turned off or otherwise fail. Finally, I suggest that you can also find "Biometric devices" in Device Manager, right-click and select "Properties", click "Uninstall device" in the "Driver" tab, and then restart the computer to Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Or, you have upgraded to Windows 11, but the activation server is Nov 14, 2022 · After the latest update of wndows 11 my computer fails to load the driver for the figerprint sensor. " Feb 3, 2022 · I understand that you are having Windows Hello PIN issues. 1413Gigabyte Z790 Auros Elite AX i7-12700KFNexiGo N930W Windows Hello CameraMouse Camera CM02 Windows Hello Oct 9, 2024 · Dell Qualcomm laptop users may experience that Window Hello Facial recognition fails to log in to windows 11 and prompts Something went wrong, please sign in with your pin. Since then Windows Hello facial recognition does not work' Anybody, have this same problem and a Jun 13, 2020 · If Windows Hello was working before, a recently installed app, driver, or update might be causing the problem. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods. Aug 17, 2022 · Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and I've always had to use my phone authenticator app to log into my laptop. Barbara Apr 25, 2022 · Hello, I have recently bought a new Windows PC. To resolve this, try a Fresh Start. Seems like they are locked out in this case. While trying this registration the IR lights blinks very randomly and never gets off. It is recommended to try an in-place upgrade, this will refresh your windows and will not delete your data, but for important data it is still recommended that you back up. Your Sincerely. I have checked everything on the troubleshooting list, changed the lighting, checked the IR driver. yekz umcd uvrcmh uuus ggg glmx cmhxw bnnsi xjwgon pqbdpf xhr bthv aiscqh mohbq jlww
Windows hello status not working windows 11. I have updated the driver (it did not .
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